Assessment Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Graduate Certificate Units of competency MSMWHS110 Follow

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ303 Operate a vacuum loading system MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAVSS312 Operate vision systems CPCCWHS1001 Prepare to work safely in the construction industry CUAVSS401 Operate complex vision systems CUACAM211 Assist with basic camera shoots CUAVSS313 Repair and maintain vision system equipment CUAWHS312 Apply work health and safety practices CUAVSS311 Install and test vision systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICBS203D Safely handle bituminous materials RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

recording and reporting requirements

Curriculum design overview - main content areas

Assessment Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Graduate Certificate Units of competency MSMWHS110 FollowOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of