Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices PMA policies and procedures in the

policies and procedures in the construction industry CUASTA413 Operate flying systems CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCGRI502 Design vertical gardens and green facades AHCPCM512 Design specialised landscape AHCGRI501 Design roof gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects AHCCFP401 Increase soil organic carbon using land management practices AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods AHCCFP404 Plan a land-based carbon farming project If you require RPL Kits with comprehensive benchmarking

identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWJ302 Operate a drain cleaning system MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices PMA policies and procedures in theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner